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PRIVACY NOTICE FOR CUSTOMERS IN THE EU/EEA/Switzerland/UK

Milwaukee Electric Tool Corporation ("we" or "us" or "our") is committed to protecting and respecting your privacy.

This Privacy Notice (hereinafter also “Notice”) sets out how and why we collect, store, process and share your personal data when using the Milwaukee® Pipeline Inspection App (hereinafter "Application") and will provide you with information about your rights in relation to your personal data.


I. CONTROLLER

The Controller within the meaning of Art. 4 No. 7 General Data Protection Regulation (“GDPR“ means the EU GDPR or UK GDPR as applicable; “EU GDPR” means the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC; "UK GDPR" has the meaning given in section 3(10) (as supplemented by section 205(4)) of the Data Protection Act 2018 of the UK.) and/or Art. 5 lit. j Federal Act on Data Protection (“FADP”)) is

Milwaukee Electric Tool Corporation
13135 West Lisbon Road, Brookfield,
Wisconsin 53005,
United States.

If you have any questions regarding this Notice or your rights under it, you may also contact our Data Information Manager:

  • For UK: Techtronic Industries EMEA Ltd, 22 Market Street, Maidenhead, England, SL6 8AD England
  • For EEA/EU: Techtronic Industries ELC GmbH, Max-Eyth-Str. 10, 71364 Winnenden, Germany
  • You can also reach out to us https://privacyportal-eu.onetrust.com/webform/48244580-1b04-42d2-a5d2-e93dd03816d1/5d462cf5-4914-467e-855e-aee3e6b6a690
II. INFORMATION WE COLLECT ABOUT YOU

We process your personal data within the meaning of Art. 4 No. 1 GDPR which includes any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly.

We process personal data that are collected during your use of the Application to the extent as described below or if you decide to contact our customer service.


III. SOURCES OF PERSONAL DATA AND HOW WE COLLECT DATA

We process personal data that are provided directly by you as a user of the Application.

We may collect information about you in a variety of ways including when you:

  • contact our customer services team
  • use the Application
IV. HOW DO WE USE YOUR PERSONAL DATA AND WHAT ARE THE LEGAL BASES?

The Application allows users to connect pipe inspection camera equipment (such as the M18™ 500GB Control Hub). The Application enables the user to view, record, and share inspection footage. We do not have any access to any inspection footage produced during your use of the pipe inspection camera equipment (such as the M18™ 500GB Control Hub) and the Application as the footage is only stored locally on the pipe inspection camera equipment connected to your mobile device. Pipe video materials can be shared by the user via the mobile device connected to the Application.


1. Google Firebase Crashlytics

We monitor the performance of the Application to ensure that it is presented in the most effective and stable manner for you. To do so, we use Google Firebase Crashlytics from Google (Service provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, or in Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

Firebase Crashlytics helps us to improve the stability and reliability of the Application by analyzing anonymized and aggregated crash reports. To this end, Firebase Crashlytics provides us with anonymized crash reports. For this purpose, Firebase Crashlytics collects information in the event of a crash or malfunction (crash) of the Application and transmits it to Google servers in the USA (state of the Application at the time of the crash, installation UUID, crash trace, manufacturer and operating system of the mobile device, last log messages, time and duration of the malfunction, type of malfunction, Application functions used at the time of the malfunction).

We use Google Firebase Crashlytics without cross-device tracking of users (User ID) and without activating the audience option for (re-)marketing purposes. We have also deactivated product linking so that the data collected are not shared with other Google services. Data sharing with Google has also been deactivated, so Google may only use the data collected to provide us with usage reports.

The processing of personal data in connection with Google Firebase is based on your consent pursuant to Art. 6(1) lit. a GDPR.

Further information about Google Firebase, Google’s privacy policies, and how Google handles your data can be found at the following links:

https://firebase.google.com/docs/analytics/

https://firebase.google.com/terms/data-processing-terms

https://firebase.google.com/terms/crashlytics-app-distribution-data-processing-terms

https://support.google.com/analytics/answer/6004245

https://business.safety.google/privacy/.


2. Contacting us

If you should decide to contact us, we will process the data provided by you for the purpose of processing your request as well as providing you with the requested information and contacting you for further assistance. Legal basis for the processing of your data by us is Art. 6(1) lit. f GDPR. We have a legitimate interest to process your data in order to properly respond to your request.


3. Group Internal Data Transfers

Our group shares various operations and business processes. We may share your personal data with any member of our group based on our legitimate interests (Art. 6(1) lit. f GDPR) in providing the Application to you and to carry out the processing activities mentioned in this Notice or to provide you with a satisfying user support, for which we ensure that you will have a local contact person in your region. To do so may transfer your account-related data to the respective local entity, which will assist you locally. Depending on the action carried out the local entity will either act as our processor or as controller.


V. HOW DO WE SHARE YOUR PERSONAL DATA?

We rely on services provided by external service providers who support us in connection with the provision of the Application and its content. Your personal data is processed by these external service providers exclusively on our behalf and in accordance with our instructions if they act as so-called processors (see Article 4 No. 8 GDPR). Your personal data may also be transmitted to recipients who process your personal data under their own responsibility (see Article 4 No. 7 GDPR).

These recipients or categories of recipients are listed below:

  • Google LLC regarding the use of Google Firebase Crashlytics
  • Application hosting and delivery service providers
  • Other group companies for the reasons set out above.
VI. International Data Transfers

We are based in the USA and collect and process your personal data there to the extent necessary.

We may also onward transfer your personal data to Google LLC, in the USA as mentioned above.

Whenever we onward transfer your personal information out of the EEA the transfer will be based on a data transfer mechanism under Art 44 et seq. GDPR. A transfer to a third country will only take place in compliance with the applicable data protection regulations, in particular the guarantee of an adequate level of data protection.

If you would like to receive further information, please contact us on the contact details set out in Section 1.


VII. HOW LONG WILL WE KEEP YOUR PERSONAL DATA

We will only retain your personal data for as long as is necessary for the purposes described in this Notice. We will also retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We have a retention policy in place which we keep under review taking into account our reasons for processing your personal data and the legal basis for doing so.


VIII. OBLIGATION TO PROVIDE PERSONAL DATA

There is no legal or contractual obligation to provide us with your personal data when using the Application.


IX. YOUR RIGHTS

You have the following rights vis-à-vis us with regard to your personal data:

  • Right of access (Art. 15 GDPR, Art. 25 FADP),
  • Right to rectification (Art. 16 GDPR, Art. 32 para. 1 FADP)
  • Right to erasure (Art. 17 GDPR, Art. 32 para. 2 lit. c FADP),
  • Right to restriction of processing (Art. 18 GDPR, Art. 32 para. 2 lit. a FADP),
  • Right to data portability (Art. 20 GDPR, Art. 28 FADP).

Where we process your personal data on the basis of your consent, you have the right to withdraw your consent pursuant to Art. 7 (3) GDPR and/or Art. 30 para. 2 lit. b FADP. Please note that your withdrawal has only affects for the future.

As far as your personal data is processed for the purpose of our legitimate interest pursuant to Art. 6(1) lit. f GDPR, you have the right to object to the processing according to Art. 21 GDPR and/or Art. 32 para. 2 lit. b FADP. You can find further information on your right to object in accordance with Art. 21 GDPR below.

You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR, Art. 49 FADP) about the processing of your personal data by us.

Information about your right to object in accordance with Art. 21 General Data Protection Regulation (GDPR)

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you on the basis of Art. 6(1) lit. f GDPR (processing of personal Data based on a balancing of interests); this includes profiling based on those provisions (Art. 4 No. 4 GDPR).

Should you decide to object to the processing, we will stop to process personal data concerning you, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the purpose of establishment, exercise or defense of legal claims.

You also have the right to object at any time to processing of personal data concerning you for the purpose of advertising; this also applies to profiling insofar as it is associated with advertising (if any).

Should you decide to object to the processing for advertising purposes, we will stop to process personal data concerning you for these purposes.

The objection is not subject to any form. Ideally, it should be lodged via email at the bodies mentioned in Section I.

In order to exercise the aforementioned rights, you can contact the bodies mentioned in Section I.


X. CHANGES TO OUR PRIVACY NOTICE

We may update our privacy notice from time to time. Any changes we may make to our privacy notice in the future will be posted on this site. We may also email you if we have your email address. Please check back frequently to see any updates or changes to our privacy notice.

This privacy notice was last updated in February 2026.